As stated in Part 2, Trinity believes the ultimate competitive advantage came come from your people as a result of ORGANIZATIONAL HEALTH.
- For your people to be a competitive advantage requires their being part of an organizational work environment that is healthy.
- The foundation for ORGANIZATIONAL HEALTH is EMPLOYEE TRUST.
As with many things, trust starts at the top of the organization. This means the senior leadership members within an organization need to trust the CEO/Owner & trust each other completely.
The failure to create a culture of trust sets off a chain reaction of negative consequences. These include:
- Inability to engage in completely candid, unfiltered dialogue & debate on issues & ideas.
- They’d rather “pull their punches” or worse yet remain silent than to make themselves potentially vulnerable to conflict by expressing a dissenting viewpoint.
- This can lead to “better” ideas, approaches or solutions not being considered.
- Lack of total commitment to decisions made & actions planned.
- Without having fully expressed their opinion, team members’ commitment may be high, but rarely will it total commitment—“no matter what it takes, I’m in.”
- This often results in senior leaders focusing on the agenda of their individual areas of responsibility instead of those of the organization as a whole.
- Avoidance of peer-to-peer accountability
- When a team member is not sold out to the objective or action plan, she/he is much less likely to hold a colleague accountable to do what that colleague committed to by when they committed to & in the way committed to.
- Instead, the burden of accountability falls solely on the shoulders of the CEO/Owner—with the positive impact & power of peer accountability being lost.
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- Absence of a high level of teamwork
- Without a high level of teamwork, organizational performance will be less than optimal.
- Just like a sports team, a business team cannot perform at its best when it’s not maximizing teamwork.
RECOMMENDED EMPLOYER ACTION
Ask yourself the following questions:
- Do I know the true extent to which our senior leadership team trusts each other?
- Are any of the signs of a lack of trust present within your team?
- What am I going to do about it?
HOW TRINITY CAN HELP
Trinity can:
- Administer a team survey
- Analyze the results
- Assist you in improving organizational health & its accompanying positive benefits
For more information, e mail Trinity at info@TrinityHR.net or visit our website at www.TrinityHR.net.