EMPLOYEE SATISFACTION: WHY IT IS IMPORTANT, HOW DO YOU MEASURE IT & WHAT DO YOU DO WITH THE RESULTS, PART #1

With all of the emphasis on the labor shortage, what is sometimes overlooked is that one part of the solution is for employers to understand the level of satisfaction amongst their current employees.  Too often, the determination of their satisfaction is not really a determination at all, but simply the organization’s perception as to how its employees really feel.

  • Like any other business issue and the associated decision, it requires the gathering of related information — if you will, the facts, not perceptions.

Looks like at WHY a sound understanding of its employees is valuable to an organization:

  • 1) Employees are who produce your products &/or provide your services
    • In light of all of the implications of this statement, I could rightfully stop here, but I won’t.
  • 2) Multiple studies validate that employees who are satisfied at work are:
    • More productive
    • More inclined to offer ideas for improvement
    • Less likely to leave – even when approached by a search consultant such as Trinity HR
    • More likely to encourage their family, friends & others to seek employment with you
      • In effect, your employees can be utilized as a highly effective, low cost way to attract the talent you need.
    • More likely to embrace your organization’s mission
      • A survey of showed that more than 90% of employers believe it is vitally important
        for employees to understand the mission
      • Imagine the power of employees not only understanding the mission, but also embracing it via their attitudes & actions—that is, being engaged!
  • The hormonal effects of obesity in female regencygrandenursing.com cialis on line health are very complex which can lead to increased pleasure for women.

  • 3) A Gallup study showed that companies with engaged employees are MORE PROFITABLE BY 147% in comparison to their competitors
    • As measured by Earning per Share
  • 4) Harvard Business Report reported 48% less safety incidents in companies with engaged employees
    • The monetary value of this size of reduction is significant.

In Part 2, we look at how do you measure employee satisfaction.

Author: Salvatore LoDico, CEO of Trinity HR Consulting, Inc
The HR Godfather

Trinity HR is a provider of a comprehensive range of HR consultative services & solutions, with highly satisfied clients ranging from global corporations to small local businesses.

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Posted in Employee & Labor Relations