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EMPLOYEE SATISFACTION: WHY IT IS IMPORTANT, HOW DO YOU MEASURE IT & WHAT DO YOU DO WITH THE RESULTS, PART #2

Posted on March 21, 2022 by Trinity HR

In Part 1 we identified four major reasons why understanding your employees level of satisfaction is important. Here in Part 2 we’ll identify factors that impact employee satisfaction.

Employees are not a monolithic group. Obvious you say? If so, why it is that as employers we too often act as if they are in matters such as:

  • Policies
  • Benefits design
  • Communications

An organization needs to ensure its manner of measurement properly captures the differences within employee segments. Below are some examples of factors that cause or contribute to differences in the degree of satisfaction:

  • 1) Age
    • Which takes into account generational differences
  • 2) Gender
  • 3) Marital/family status
    • Children or no children
  • 4) Stage in life
  • 5) Education level
  • 6) Position within the organization
    • Typically, the satisfaction level has a direct correlation to an individual’s/group’s level of satisfaction.
  • Do NOT make the mistake of failing to ascertain the satisfaction level of senior management or executive staff.
  • 7) Financial status (which in part is often based on their compensation)

    • See to it that you share your erection issue to the doctor this can actually fail your life http://deeprootsmag.org/2012/09/07/scepter-singles-b-j-thomas/ (purchase generic cialis) problem.

  • 8) Stage in career
    • Entry? Mid?  Peak?  Nearing end?
  • 9) Personal &/or family health
  • 10) Relationship with immediate supervisor
    • As I stated multiple times, for many employees their immediate supervisor IS the company
  • This is why supervisory/management training & development has so much value.

In Part 3 of this series, we will look at various ways to effectively assess employee satisfaction, followed by what we should do once we have a clear picture of how employees feel about our organization.

Author: Salvatore LoDico, CEO of Trinity HR Consulting, Inc
The HR Godfather™

Trinity HR is a provider of a comprehensive range of HR consultative services & solutions, with highly satisfied clients ranging from global corporations to small local businesses.

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Posted in Employee & Labor Relations